My name is Jyl and I'm an experienced technical and UX SaaS writer working remotely with teams across North America and Asia. My virtual pen has been used to describe carbon-neutral operations at Google, testing procedures for the BC Centre for Disease Control, research findings for PayPal, the heroic humanitarian efforts of the Red Cross, and nifty platform features for social media giant Hootsuite.
I love collaborating with my clients to create purposeful, helpful, and engaging user content. I hold undergraduate and graduate degrees in communications and I am a member of the Society for Technical Communication.
Master of Arts - Communications, Royal Roads University - 2007
Thesis: Uses and gratifications of SMS
Bachelor of Applied Arts - Communications, Mount Royal University - 2005
UX Writing Academy Course, UX Writing Hub, 2019
Inbound Marketing Certification, HubSpot
Society for Technical Communication (STC)
Professional Member
Have a content writing project in mind?
Give me a dingle at:
E: jylianrussell@gmail.com
Skype: jylianbean
LinkedIn: https://ca.linkedin.com/in/jylianrussell